Privacy Policy

This Privacy Policy describes how Addy Networks (“we,” “us,” or “our”) collects, uses, shares, and protects personal information when you visit addynetworks.com or use our Services. We are committed to safeguarding your privacy in accordance with applicable law. Please read this policy carefully.

1. Information We Collect

1.1 Information You Provide Directly

We collect information you voluntarily provide, including:

  • Name, email address, phone number, and contact information when you register or contact us
  • Billing and payment information when you make a purchase
  • Profile information and preferences you set in your account
  • Communications you send to us, including support requests and feedback
  • Mobile phone number and consent records when you opt in to our SMS Program

1.2 Information Collected Automatically

When you use our Services, we automatically collect certain technical information, including:

  • IP address, browser type and version, operating system, and device identifiers
  • Pages visited, time spent on pages, links clicked, and referring URLs
  • Log files and usage data generated by your interactions with the Services
  • Cookies, web beacons, pixel tags, and similar tracking technologies

1.3 Information from Third Parties

We may receive information about you from third-party sources, such as analytics providers, social media platforms (if you connect your account), and publicly available sources. We combine this information with data we collect directly to improve our Services.

2. How We Use Your Information

We use collected information for the following purposes:

  • To provide, maintain, and improve our Services
  • To process transactions and send related confirmations and invoices
  • To create and manage your account
  • To send SMS messages, alerts, and notifications you have opted in to receive
  • To communicate with you about updates, security alerts, and support messages
  • To send promotional communications (only where you have opted in)
  • To analyze usage trends and measure the effectiveness of our Services
  • To detect, prevent, and respond to fraud, abuse, and security incidents
  • To comply with legal obligations and enforce our Terms of Use

3. SMS Messaging and Mobile Data

When you opt in to our SMS Program, we collect and use your mobile phone number to send you text messages as described in Section 14 of our Terms of Use. Specifically:

  • We use your mobile number solely to deliver the messages you have consented to receive
  • Your mobile number and SMS opt-in consent will NOT be shared with third parties for their marketing or promotional purposes
  • Your mobile number will NOT be sold to any third party
  • SMS data (including opt-in records, message logs, and opt-out requests) is retained only as long as necessary to administer the program and comply with applicable law
  • You can opt out at any time by replying STOP to any message from us

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with service providers is limited to what is strictly necessary to operate the SMS Program (e.g., our SMS delivery platform), and such providers are bound by confidentiality obligations.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver relevant content. Cookies are small data files stored on your device. You can control cookie settings through your browser; however, disabling certain cookies may limit functionality.

We use the following types of cookies:

  • Essential Cookies: Necessary for core functionality such as authentication and security
  • Analytics Cookies: Help us understand how users interact with our Services (e.g., Google Analytics)
  • Preference Cookies: Remember your settings and personalization choices
  • Marketing Cookies: Used to deliver relevant advertisements and track campaign performance

5. How We Share Your Information

We do not sell your personal information. We do NOT share your personal data — including mobile phone numbers collected through SMS opt-in — with third parties for their own marketing or promotional purposes. We may share your information only in the following limited circumstances:

  • Service Providers: With trusted vendors who assist us in operating our Services (e.g., hosting, payment processing, SMS delivery, analytics), subject to strict confidentiality obligations. These providers may only use your data to perform services on our behalf
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
  • Legal Compliance: When required by law, court order, or governmental authority, or to protect the rights, property, or safety of our company, users, or others
  • With Your Consent: We may share information with third parties only when you have given us explicit, informed consent

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. SMS opt-in consent records are retained for a minimum of four years in accordance with industry best practices. When your information is no longer needed, we will securely delete or anonymize it. You may request deletion of your data at any time by contacting us at legal@addynetworks.com.

7. Data Security

We implement industry-standard technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These include encryption in transit (TLS), access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request that we correct inaccurate or incomplete information
  • Deletion: Request that we delete your personal information, subject to certain exceptions
  • Portability: Request your data in a structured, machine-readable format
  • Opt-Out of SMS: Reply STOP to any text message, or contact us at legal@addynetworks.com
  • Opt-Out of Marketing Email: Unsubscribe at any time using the link in any marketing email
  • Restrict Processing: Request that we limit certain processing activities

To exercise any of these rights, please contact us at legal@addynetworks.com. We will respond within the timeframe required by applicable law.

9. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to know what personal information is collected and how it is used, the right to delete personal information, the right to opt out of the sale or sharing of personal information, and the right to non-discrimination for exercising your rights. To submit a verifiable consumer request, contact us at legal@addynetworks.com.

10. International Data Transfers

If you are located outside the United States, please note that your information may be transferred to and processed in the United States or other countries where our service providers operate. We take steps to ensure such transfers comply with applicable law, including using standard contractual clauses where required.

11. Children’s Privacy

Our Services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly. If you believe a child has provided us with personal information, please contact us at legal@addynetworks.com.

12. Third-Party Links

Our Services may contain links to third-party websites. This Privacy Policy does not apply to those sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this document and, where required, notify you by email or a prominent notice on our website. Your continued use of the Services after changes take effect constitutes your acceptance of the revised policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Addy Networks

Website: addynetworks.com

Email: legal@addynetworks.com